Transforming Customer
Communication &
Operations with AI
A Messaging & Automation Platform for WhatsApp, Messenger & Instagram, powered by AI and the Pantheon orchestrator, built for telecoms, banks, government and enterprise.
Live Operations
Real-time automation
A Global AI & Automation Company Based in Dubai
Solutio One is the international subsidiary of Tech Solutio and AIQuanta in Dubai, created to deliver advanced automation, applied AI, and intelligent messaging for telecom, banks, government, and large corporations. We combine high-level Brazilian engineering with the global vision of the UAE technology hub.
Mission
Transform complex operations into intelligent workflows with AI and automation.
Vision
Be the global reference in applied automation for the MENA region.
Values
Innovation · Scalability · Reliability · Security
AI-Powered Messaging
for WhatsApp, Messenger & Instagram
A complete platform for customer service automation, billing, technical support and communication at scale, 100% integrated with Meta channels.
Complete conversation automation via AI (voice and text)
Native integration with WhatsApp Business API, Messenger and Instagram
Intelligent flows created in Pantheon (BPMN/N8N style)
Smart routing (auto, AI, human)
Corporate scalability for telecom, banks and government
BSP-ready support and Meta policies compliance
Advanced reports and operational KPIs
Automating Voice & Text at Scale with Enterprise AI
Transform your call center into an intelligent operation with multichannel conversational AI: natural voice, contextualized responses, task automation and complete integration with Pantheon.
Voice + Text AI with natural voice (advanced TTS + STT)
Automatic resolution of inquiries, billing and customer service
Intelligent routing (AI → human)
Dynamic scripts generated by AI
Real-time KPIs (service time, resolution rate, fallback)
Compatible with telecom, banks and government
Integration with WhatsApp, Messenger and Instagram
The Intelligent Automation Engine
That Connects Everything
Pantheon is Solutio One's automation and integration core, connecting legacy systems, Meta channels, telecom, billing, CRM and corporate operations in a modular, intelligent and scalable platform.
Modular architecture based on microservices
Multivendor (integrates any system)
Intelligent flows like N8N/BPMN
End-to-end process automation
High-scale support for telecom, banks and government
Native observability (logs, metrics, traces)
Resilience and automatic fallback
Embedded AI (LIA) for intelligent decisions
API-first and fully extensible
Unified orchestration in a single interface
Multi-Integration Hub
Integrates CRM, ERP, Billing, APIs, Networks
Automation Engine
Triggers, flows, rule-based actions, AI decisions
Meta Channels Ready
WhatsApp/Messenger/Instagram fully connected
Automation and AI
for the Most Demanding Industries
Solutio One delivers automation, AI and orchestration for critical operations in the most demanding sectors: telecom, finance and government. Robust, scalable solutions with proven performance.
Telecom Automation & Network Intelligence
Multivendor network orchestration
NOC L1/L2/L3 automation
Testing, telemetry and alarmistics
OLT/ONU provisioning
RFC-2544 / link monitoring
AI for technical support
BSS/OSS integration
AI for Financial Operations
Active and receptive collection AI
Financial journey automation
WhatsApp + voice with automatic negotiation
Contextual AI conversations
Integration with financial CRMs
Automated backoffice processes
Authentication and security flows
Government & Smart City Automation
Public service automation
AI for triage and information
Support for mobility and digital service apps
Connectivity with legacy systems
24/7 critical operations
Flows orchestrated with Pantheon
The Intelligent Architecture
Powering Solutio One
A modular platform based on microservices, with advanced automation, applied AI, meta messaging integration and scalable infrastructure for critical operations.
Modular Microservices
Each component of Solutio One is independent, resilient and scalable. Cloud-native architecture for unlimited growth.
AI-Driven Automation
Automated flows with embedded AI in decision-making, contextualization and execution. Deep integration with Pantheon.
Meta Channels Ready
Fully integrated with Meta channels, following BSP standards and guaranteed deliverability.
Enterprise Observability
Real-time monitoring of logs, metrics, traces, queues and flows, ensuring 24/7 reliability.
The Strategic Advantage
Behind Our AI & Automation Platform
Proprietary technology, modular architecture, advanced AI, total integration, experience from over 2 billion automated interactions and reliability for critical operations.
Pantheon Inside
Modular architecture with multivendor corporate orchestration that integrates systems, channels and flows in real time.
AI at Scale
High-performance conversational AI with real autonomy for voice and text, reducing OPEX and increasing automatic resolution.
Meta Channels Expertise
Native platform for Meta Messaging with automation, compliance, metrics and BSP-level performance.
Enterprise Reliability
Redundancy, observability, security, encryption and 24/7 operation for telecom, banks and government.
Automation-First Architecture
Powerful automation engine, intelligent flows based on rules, AI, events and deep integrations.
Performance Proven
Concrete results: 70% OPEX reduction, 120% capacity increase and 89% automatic resolution.
The Numbers Behind
Our Automation & AI Success
From telecom to finance, we deliver automation, scale and efficiency for the largest operations in Brazil and now worldwide.
Interactions Processed
Voice, text, WhatsApp, Messenger and corporate automations.
OPEX Reduction
With AI and mass automation working 24/7.
Capacity Increase
Without increasing teams, only with automation and AI.
AI Automatic Resolution
In collection, support and critical operations cases.
Built for Meta Channels.
Ready for BSP.
Our platform is fully integrated with Meta channels, following official API standards, automation, templates, policies, metrics and deliverability best practices. We are prepared to operate as BSP with scale, security and governance.
Native Meta API Integration
Direct integration with WhatsApp Cloud API, Messenger API and Instagram Messaging API with sending, receiving, template management and webhooks routines.
Template Engine & Compliance
Support for pre-approved templates, status automation, policy verification, 24h journey, compliance and quality monitoring of sends.
High Volume Messaging
Infrastructure prepared for large volumes with distributed queues, throughput control, retries, fallback and observability.
AI-Powered Automation Flows
Native AI for automation, classification, response and conversation orchestration with Pantheon flows and intelligent routing.
Delivery, Metrics & Quality
Monitoring of deliverability, latency, opening, responses, failure rate, insights and real-time dashboards.
Security & Governance
Enterprise security standards: encryption, secure tokens, auditable logs, advanced authentication and multi-tenant isolation.
BSP Readiness Checklist
A Complete Suite of
AI, Automation & Messaging Products
All Solutio One products were built to work together — connected by Pantheon and powered by AI and automation.
Pantheon Orchestrator
The core of corporate automation: flows, integrations, triggers, intelligent rules, event bus, API gateway.
Messaging & Automation Platform
Complete automation platform for Meta channels: templates, AI, flows, metrics, compliance, high scale.
AI Contact Center
AI that talks, negotiates, responds, schedules, understands context and reduces OPEX in call center operations.
Telecom Network Automation
NOC automation, performance testing, provisioning, telemetry, orchestration and multivendor processes.
Financial Intelligence Suite
AI that negotiates debts, generates agreements, analyzes profiles and conducts financial journeys via voice and WhatsApp.
Smart Government Automation
Public service automation, triage, virtual assistants and integration with government systems.
Trusted Across Industries
Serving leading companies across LATAM and the Middle East
Telecom
Operators, providers, IoT, and smart cities solutions
Financial Institutions
Banks, fintechs, conversion, KYC, and intelligent channels
Government
Digital government, omnichannel service, backoffice automation
Enterprise
Retail, healthcare, energy, insurance, transport, and logistics
"Solutio One's AI automation platform transformed our contact center operations, reducing costs by 60% while improving customer satisfaction scores. Their technology is truly world-class."
Trusted by companies across LATAM & Middle East
Talk to Our Team in Dubai —
Global Support, Local Expertise
Solutio One L.L.C–FZ is headquartered in Dubai (UAE), with global operations and technology developed for telecom, finance, government and enterprise companies.
Dubai Headquarters
Solutio ONE L.L.C–FZ
Meydan Grandstand, 6th Floor, Meydan Road,
Nad Al Sheba, Dubai – UAE
Global Operations
🇧🇷 Brazil (São Paulo)
Development & Engineering
🌎 LATAM
Commercial Expansion
🌍 EMEA
HQ Dubai
Clients in:
Get in Touch
Governance, Security &
International Compliance
Solutio One operates with the highest standards of governance, security and compliance with UAE, Brazil, GDPR and Meta regulations.
Security & Compliance
Our architecture uses enterprise security standards: AES-256 encryption, TLS 1.3, MFA, multi-tenant isolation, application firewall, WAF, secure hashing, encrypted backups and real-time monitoring.
Solutio ONE L.L.C–FZ
Meydan Free Zone · License Number: 2537365.01
Dubai, United Arab Emirates